Academies and Certificate Programs through Center for Workforce Development

Begin Your Healthcare Career with the Medical Assistant Program at San Juan College!

Why Study to Become a Medical Assistant

医疗助理在门诊临床环境中执行各种医疗行政和临床支持职能, including administrative and clinical duties. This field continues to be one of the top-growing careers in the state and nationally, with an annual salary range of $37,190 to $45,760. 完成火博体育为期12个月的医疗助理课程的学生将为美国医疗技术专家做好准备, Registered Medical Assistant certification exam.

Why complete the Medical Assistant Program at San Juan College

Acquire a Diverse Range of Medical Skills

Gain expertise in a wide range of vital topics, including Medical Terminology, Drugs and Diseases, Anatomy and Physiology, Phlebotomy, First Aid and CPR, Clinical Skills and Procedures, and Medical Administrative Skills through our extensive curriculum.

Participate in a Clinical Externship

Dive into the medical world with hands-on experience through our Clinical Externship, where you will apply your learning in real-life scenarios and gain practical skills.

Prepare for Professional Certification in Just One Year

Complete our 12-month program and be thoroughly prepared for the American Medical Technologist, Registered Medical Assistant certification exam.

Earn a Certificate of Completion

Upon meeting all program requirements, you'll receive a recognized Certificate of Completion from San Juan College.

What You'll Learn in the Medical Assistant Program

The Medical Assistant Program at San Juan College will provide you with the knowledge, skills, and experience necessary to excel in this dynamic and growing field. Prepare for your future career with courses such as: 

• Theory of Phlebotomy
• Basic Medical Terminology
• CPR & First Aide
• Anatomy & Physiology for Medical Assistants
• Drugs & Diseases
• Basic Health Skills I
• Basic Health Skills II
• Administrative Competencies
• Administrative Competencies/Lab
• Medical Assistant Clinical Ambulatory Care
• Externship
• Practice Hours

Eligibility Criteria

• High school graduate/GED
• Fingerprint/Background clearance check
• Up-to-date immunization record
• Consent to a drug screen
• Program Prerequisite: Students will need to pass reading and math assessments.

The next cohort begins on February 12, 2024 (Assessments must be completed by February 6, 2024).

Contact Devonna Coolidge at (505) 566-3414 or email coolidged@unpopperuno.com for more information and to get started! 

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CompTIA认证是整个行业公认的证明基础水平技能的标准，也是唯一一个行业支持的认证, vendor neutral programs on the market today.

CompTIA offers four Core certifications:

• IT Fundamentals (36 hours) is a pre-career certification focused on IT foundation framework
• CompTIA A+ (69 hours) is focused on user support and device connectivity
• CompTIA Network+ (60 hours) targets core system connections with endpoint devices, and
• CompTIA Security+ (36 hours) is focused on entry level cybersecurity skills.

CompTIA认证是通过测试过程获得的证书，用于验证特定IT支持功能中的知识. Academy includes necessary books and payment for the certification exams.

先决条件:在被录取之前，需要与运营协调员进行对话，以确保您具有基本的计算机技能, and preferably prior IT training or experience

Live Online, $5,796
To register and discuss the necessary skills, call 505-566-4208.

Discover the foundational information you need to get started in IT. CompTIA自夸其IT基础(ITF+)认证“是唯一涵盖所有IT基础领域的单一认证”, creating a broader understanding of IT.” This course will prepare you to take the CompTIA Fundamentals certification exam. 36 hrs

Instructor: DR. PENN WU

2/1-2/29, TUE & THU, 3-7 pm, Live Online, $1,099

To register, call 505-566-3214

Be prepared to think on your feet to perform critical IT support tasks. CompTIA A+认证被世界各地的雇主所信任，以确定终端管理和技术支持角色的关键人物. CompTIA A+ appears in more tech support job listings than any other IT credential. This course will prepare you to take the CompTIA A+ certification exam. 69 hrs

Instructor: DR. PENN WU

3/6-4/4, WED & THU, 2-7 pm, 3/9, 3/16, 3/23 & 4/6, SAT, 8 am-12:45 pm, Live Online, $2,099

To register, call 505-566-3214

对于几乎所有拥有在线业务或依赖在线数据存储和管理的企业来说，网络创建和维护至关重要. CompTIA Network+使您能够在任何平台上支持网络，并涵盖了在工作中设计和实施功能网络的特定技能. This course will prepare you to take the CompTIA Network+ certification exam. 60 hrs

Instructor: DR. PENN WU

4/10-5/4, WED & THU, 2-7 pm, SAT, 8 am-1 pm, Live Online, $1,399

To register, call 505-566-3214

IT security jobs are in high demand! CompTIA Security+强调动手实践技能，以确保您准备好解决当今各种复杂的安全问题. 越来越多的公司和国防组织选择Security+认证来验证基线安全技能并满足DoD 8570合规要求. This course will prepare you to take the CompTIA Security+ certification exam. 36 hrs

Instructor: DR. PENN WU

5/8-6/1, WED & THU, 3-7 pm, SAT, 8 am-12 pm, Live Online, $1,199

To register, call 505-566-3214

Looking for paid, on-the job training? Our apprenticeship program aligns with the CompTIA Academy and is COMPETENCY-BASED, 这意味着学生在获得学徒证书之前已经掌握了各种所需的技能.

• The program provides 201 hours of related instruction through the CompTIA Academy, which is offered over the course of four months. This instruction is provided through 4 courses: CompTIA IT Fundamentals, CompTIA A+, CompTIA Network+ and CompTIA Security+.
• Apprentices must receive the CompTIA Fundamentals Certification at the end of the first class, prior to being placed with an employer.
• Following placement, the student will complete the remaining 3-month required technical training. During this period, students can work between 20-40 hours per week.
• Upon completion of coursework, 学徒将进入全职在职培训，直到满足剩余的能力, a full year in the program and 2000 on-the-job training hours are completed.

For more information and to sign up for the Apprenticeship program, contact Tanda McCombe at
505-566-3220.

Organizations of every type, size, and industry are using the cloud, such as data backup, disaster recovery, email, virtual desktops, software development and testing, big data analytics, and  customer-facing web applications.

• Healthcare companies are using the cloud to develop more personalized treatments for patients.
• Financial services companies are using the cloud to power real-time fraud detection and prevention.
• Video game makers are using the cloud to deliver online games to millions of players around the world.

AWS Academy Cloud Foundations provides an overall understanding of cloud computing concepts, independent of specific technical roles. Gain a detailed overview of cloud concepts, AWS core services, security, architecture, pricing, and support and prepare for the AWS Certified Cloud Practitioner exam. 60 hrs

JAMES MIAO教授信息技术课程已有9年，他的专业知识可以帮助他的学生学习AWS云基础概念. James believes that “Knowledge is Power,” and is dedicated to delivering a fun and engaging learning environment. 他的教学理念是将复杂的IT知识分解成更小的块，以便更容易地学习.

2/13-4/25, TUE & THU, 4-7 pm, Live Online, $875
(no class 3/12 & 3/14); grant funding may be available for this course.

To register, call 505-566-3214.

The majority of HR hiring managers list SHRM’s certification as the preferred qualification, and those who earn the SHRM certification report it was a key factor in their career advancement. This course includes the voucher for  the SHRM CP/CSP Exam 2023. The SHRM program covers the seven essential components of the Human Resource (HR) Body of Knowledge:

1. Strategic Management
2. Workforce Planning and Employment
3. Human Resources Development
4. Total Rewards: Compensation and Benefits
5. Policy Formulation
6. Employee and Labor Relations
7. Risk Management

报名不迟于2月9日，以确保所有材料都是有序的，作为预读课程材料是强烈推荐的. Registration includes exclusive student access to online SHRM resources. Class includes ½ hour break for lunch and bringing your lunch is recommended. 36 hrs

MELISSA JOHNSON has years of experience in human resource management, providing human resources oversight and leadership most recently at San Juan College. Melissa holds a Bachelor of Arts in Business Administration, as well as the industry-recognized certification, SHRM-CP.

2/24-4/13, SAT, 8:30 am-3 pm, Quality Center for Business, Rooms 5023 (first day) and 5017
(no class 3/16 & 3/30), $1,399

To register, call 505-566-3214.

Microsoft Office is the cornerstone of modern productivity, and proficiency in its core applications is essential in both personal and professional realms. Whether you’re embarking on a new career or making a change, a solid foundation in Microsoft Office is a must.

Course Highlights:

• Microsoft 365 Word: Master the art of creating and formatting documents with precision and efficiency.
• Microsoft 365 Excel: Unleash the potential of data analysis, calculations, and visualizations to make informed decisions.
• Microsoft 365 PowerPoint: Craft captivating presentations that convey your ideas with impact and clarity.
• Microsoft 365 Outlook:通过有效的电子邮件管理和日程安排，简化您的沟通和工作效率.

Equip yourself with the skills and knowledge to excel in today’s competitive job market. Emerge from this course as a certified Microsoft Office Specialist Associate, upon successful completion of exams. 无论你是一个初学者，希望建立一个坚实的基础或一个有经验的用户，旨在提高你的专业知识, our program is designed to prepare you for success. 96 hrs

Call our Operations Coordinator at 505-566-4208 for dates, times and more details.

当地医疗保健企业纷纷报告微软Office办公软件的技能和沟通技巧, customer service, and ethics were the most needed for new hires in administrative roles. Learn the basics of Microsoft Outlook, Microsoft Word, Microsoft Excel, as well as completing courses in Communication, Customer Service, and Ethics and receive a digital badge. With these achievements added to your resume, you can stand out among other job applicants.

Call our Operations Coordinator at 505-566-4208 for dates, times and more details.

Being an administrative professional is more than a job. Demonstrate your depth of knowledge, expertise, and commitment. 它将你定位为一个高度可信的专业人士，你对自己在行政领域的职业生涯是认真的. Professionals who complete a comprehensive program are statistically more in demand by employers, giving them an edge in hiring, compensation, and promotions. Cultivate knowledge and skills:

• Interpersonal Communication
• Task & Project Management
• Microsoft Office Skills
• Leadership Skills

Call our Operations Coordinator at 505-566-4208 for dates, times and more details.

这个短期培训项目旨在为参与者提供必要的技能和工具，为就业做好准备. 该培训旨在为参与者提供全面的现实世界课堂体验，以便他们可能会考虑走上教学生涯的道路.

• Read, understand, and execute lesson plans
• Implement techniques, strategies, and tricks to manage the classroom setting
• Effectively use email and communication etiquette
• Identify and support high-needs students

48 hrs

Call our Operations Coordinator at 505-566-4208 for dates, times and more details; grant funding may be available. $749

Invest in your employees or in your own leadership. 我们的领导力学院致力于批判性思维和习惯的形成，以弥合学术成就和个人发展之间的差距. Use situation training for a game-changing experience in both your work and personal life for

• professional development,
• leadership skills, and
• emotional intelligence.

64 hrs

Call our Operations Coordinator at 505-566-4208 for dates, times and more details, $899.

通过我们的认证客户服务专业人员(CGSP)培训计划，提升您在酒店业的职业生涯, where exceptional guest service is the cornerstone of success. In today’s competitive job market, possessing outstanding guest service skills is essential, and this program is your key to unlocking a world of opportunities. At the heart of every prosperous hospitality career lies a commitment to exceptional guest service. The CGSP Training Program is your gateway to becoming a Certified Guest Service Professional, 一个享有盛誉的称号，提高您在酒店行业各种劳动力计划中的就业能力.

Through our Guest Service Gold® Training Program, you will embark on a transformative journey where you’ll learn how to:

• 预见客人需求:能够主动了解并满足每位客人的独特需求和期望.
• 提供难忘的经历:学习创造难忘时刻的艺术，给您的客人留下持久的印象.
• Turn Around Difficult Situations: Acquire the skills to gracefully handle challenging situations, ensuring guest satisfaction even in the face of adversity.

我们的CGSP培训计划的一个显著方面是，它不需要任何先前的工作时间. This means that you can earn your CGSP certification right away, 为您在充满活力的酒店或旅游行业寻找第一份工作时提供显著的竞争优势. 我们精心设计的宾客服务金牌®培训计划旨在激励酒店和旅游业员工追求卓越. We believe in the philosophy of “going for the gold” in every interaction with guests, ensuring that each experience is memorable and remarkable. 释放你在酒店行业的潜力，让自己与众不同，成为酒店运营的一个有价值的补充.

Call our Program Specialist at 505-566-3690 for details.

Are you ready to unlock the key to exceptional customer service? 卓越客户服务系列是你掌握提供卓越客户服务艺术的全面指南. 无论你是一名有抱负的客户服务代表，还是一名经验丰富的专业人士，都希望提高自己的技能, this series has you covered. Whether you’re new to customer service or a seasoned pro, this program covers:

• Attitude, Skills, and Knowledge
• Handling Customer Complaints
• Building Customer Loyalty
• Mastering Active Listening
• Dealing with Angry Customers
• Implementing Best Practices
• Attaining Professionalism
• Making Great First Impressions
• Enhancing Communication Skills
• Managing Expectations

Elevate your customer service skills and become a true champion.

Call our Program Specialist at 505-566-3690 for details.